Rope: A Methodology for Enabling the Risk-Aware Modelling and Simulation of Business Processes

نویسندگان

  • Stefan Jakoubi
  • Simon Tjoa
  • Gerald Quirchmayr
چکیده

Risk management is essential regarding the maintenance of a company’s business processes. The ability of companies to prevent risks as well as to respond quickly and appropriately to emerging threats is increasingly becoming a crucial success factor. In order to cope with these challenges, companies constitute business process and risk management approaches. Traditional business process management focuses on the economical optimization of processes. Apart from that, risk management provides the design of robust business processes to strengthen the resilience of daily business. Both domains aim at improving business performance, but they approach this goal from a different view on the understanding of improvement. Due to the fact that optimizing recommendations of business process management and risk management may be contradictory, we propose one unified method which integrates both points of views to enable risk-aware business process management and optimization. In this paper, we introduce the ROPE (Risk-Oriented Process Evaluation) methodology which combines capabilities of business process management, risk management and business continuity management to support the holistic evaluation of business processes not only regarding their economic efficiency but also their robustness and security. The basis for this combination is the refinement of business process activities into four atomic elements (Conditions, Actions, Resources and Environments) and a process-oriented way of modeling threats, preventive and reactive counter measures as well as recovery measures. In this paper we demonstrate how risk-aware business process management and simulation can be enabled through the application of the ROPE methodology.

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تاریخ انتشار 2007